We pride ourselves on going above and beyond normal service standards for our clients. Rest assured, we will be there every step of the way ensuring our solutions exceed your expectations.
Implementation Service
All standard purchases include a process review of your laboratory, chemistries, work flow and outcomes by our bioscience professionals.
Optimization Service
Once your system is in place, leverage our expertise to propel you through the new learning curve. Our team will work with you to optimize the Array Tape solution for your processes and chemistries.
Collaborative Development Service
The Douglas Scientific team pushes the boundaries of what is possible with industrial engineering. Our expertise in motion and movement, modularity and inline dispensing means we can modify our flexible platform to suit your goals, processes and applications. Name the high throughput application, and we’ll put the power of Douglas Scientific innovation to work for you.
Your ongoing satisfaction with our products is paramount to us. We provide
Support Plans that strive to prevent failures and deliver unprecedented response when service is needed.